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North Carolina |
| The Medicare Carrier can answer my questions about: Medical coverage for Part B: doctor services, outpatient care, or other medical services OR How to recognize Medicare fraud and abuse. | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| Cigna Medicare | 1-800-672-3071 IN-STATE CALLS ONLY 1-800-686-5517 TTY |
1-336-882-4562 |
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| The DHHS OIG -- Department of Health and Human Services Office of the Inspector General can answer my questions about: How to recognize and report Medicare fraud or abuse. | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| Department Of Health And Human Services Office Of Inspector General | 1-800-447-8477 1-800-377-4950 TTY |
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| The DMERC -- Durable Medical Equipment Regional Carrier can answer my questions about: Medical coverage for durable medical equipment (wheel chairs, hospital beds, etc.) OR Where to get a list of Medicare approved suppliers of durable medical equipment. | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| Palmetto Government Benefits Administration | 1-800-213-5452 |
1-800-213-5446 |
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| The ESRD -- End-Stage Renal Disease Networks can answer my questions about: Where to submit a complaint about the quality of care I received from my kidney dialysis facility. | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| End Stage Renal Disease Network #6 | 1-800-524-7139 IN-STATE CALLS ONLY |
1-919-788-8112 |
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| The Fiscal Intermediary can answer my questions about: Medical coverage for Part A: hospital care or skilled nursing facility care. | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| Blue Cross Blue Shield | 1-800-685-1512 IN-STATE CALLS ONLY 1-800-735-2962 TTY |
1-919-688-5528 |
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| The SHIP -- State Health Insurance Assistance Program can answer my questions about: Choosing a managed care plan OR Deciding between original Medicare (fee-for-service) and managed care OR Understanding my new health plan choices. How to understand my Medicare bill. How/whether to purchase additional health insurance (Medigap policy, long-term care insurance, etc.).. Understanding how to appeal payment denials OR Understanding my Medicare rights/protections and how to submit a complaint about medical care or treatment. | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| State Health Insurance Assistance Program | 1-800-443-9354 IN-STATE CALLS ONLY |
1-919-733-0111 1-919-715-0319 TTY |
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| The RRB -- Railroad Retirement Board can answer my questions about: How to apply/enroll in Medicare OR How to report a lost Medicare card or change of address OR Railroad retirement benefits or Social Security benefits OR The Medicare premium amount deducted from my railroad retirement check. | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| Railroad Retirement Board | 1-800-808-0772 |
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| The PRO --Peer Review Organization can answer my questions about: Where to submit a complaint about the quality of care I received from my doctor, hospital, nursing home, or managed care plan. | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| Medical Review Of North Carolina, Inc. | 1-800-722-0468 |
1-919-851-2955 |
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| The RHHI -- Regional Home Health Intermediary can answer my questions about: Medical coverage for home health care or hospice care. | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| Palmetto Government Benefits Administrators | 1-803-788-4660 1-803-935-0147 TTY |
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| The HCFA RO -- Health Care Financing Administration Regional Office can answer my questions about: Finding out about local seminars and health fairs on my new health plan choices. How to submit a complaint directly to HCFA. | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| Health Care Financing Administration Regional Office | 1-404-562-7500 |
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| The SSA -- Social Security Administration can answer my questions about: How to report a lost Medicare card or change of address OR How to apply/enroll in Medicare OR Social Security benefits or Supplemental Security Income(SSI) benefits OR The Medicare premium amount deducted from my Social Security check. | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| Social Security Administration | 1-800-772-1213 1-800-325-0778 TTY |
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| The State Department of Insurance can answer my questions about: Supplemental insurance (Medigap) or Medicare SELECT insurance policies available in my area. | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| State Department of Insurance | 1-800-443-9354 IN-STATE CALLS ONLY |
1-919-733-0111 |
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| The State Survey Agency can answer my questions about: Where to submit a complaint about the quality of life or quality of care inside a nursing home. | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| Department Of Health | 1-800-624-3004 IN-STATE CALLS ONLY |
1-919-733-7461 |
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| The State Medical Assistance Office can answer my questions about: A Medicaid claim OR My eligibility for Medicaid (a state run program that provides financial assistance for medical expenses). | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| State Medicaid Office | 1-800-662-7030 IN-STATE CALLS ONLY |
1-919-857-4019 |
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| The Office for Civil Rights can answer my questions about: Where to submit a complaint about discrimination or equal access to health care. | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| Office For Civil Rights | 1-800-368-1019 1-800-537-7697 TTY |
1-404-562-7886 1-404-562-7884 TTY |
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For RRB beneficiaries only, The RRB Carrier - Railroad Retirement Board Carrier can answer my questions about: My bill OR Medical coverage for: doctor services, outpatient care, or other medical services. | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| United Health Care | 1-800-833-4455 |
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| The Ombudsman can answer my questions about: Obtaining information on nursing homes OR Resolving problems between nursing homes and residents or their families. | |||
| Who to Contact Agency Name |
Tollfree Phone | Local Phone | EspaÒol telÈfono |
| North Carolina Division on Aging | 1-919-733-8395 |
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